Job Overview

Language

• English

Education

• Secondary (High) school graduate certificate
• Any other equivalent or relevant certificate

Experience

• 1 year or 2 years of experience is required

Work Setting

• Remote Location

Benefit

• Company Pension

Key Responsibilities

Here are the key things you are supposed to do if you choose to get this job;

• Provides hands on passenger support during transport for special needs (SEN) or vulnerable children and adults to from school, college or day cafe centres
• Work in an effect, safe and flexible Manner, supporting the operation of the company
• Ensuring Passenger Safety:
  • Assist passengers in boarding and exiting the vehicle safely.
  • Ensure that passengers are seated securely during transit.
  • Use safety equipment, such as seat belts or mobility aids, as required.
• Supporting Special Needs Passengers:
  • Provide additional assistance to passengers with special needs or disabilities.
  • Familiarize oneself with the specific requirements of each passenger and address them accordingly.
• Communication and Interpersonal Skills:
  • Maintain clear communication with passengers to address any concerns or needs.
  • Foster a positive and supportive atmosphere within the transportation environment.
• Monitoring Passenger Behavior:
  • Monitor passenger behavior during the journey and address any disruptive actions appropriately.
  • Report incidents or issues to the transportation coordinator or appropriate authorities.
• Emergency Preparedness:
  • Be prepared to handle emergency situations, including evacuation procedures if necessary.
  • Ensure familiarity with emergency equipment and protocols.
• Time Management:
  • Adhere to the scheduled pick-up and drop-off times for passengers.
  • Communicate any delays or changes to the transportation coordinator or relevant parties.
• Maintaining Vehicle Cleanliness:
  • Keep the transportation vehicle clean and orderly.
  • Report any maintenance issues or concerns promptly.
• Record Keeping:
  • Maintain accurate records of passengers, including attendance and any incidents.
  • Complete required documentation, such as incident reports or daily logs.
• Collaboration with Drivers:
  • Coordinate with the driver to ensure a smooth and efficient transportation process.
  • Communicate any relevant information to the driver that may impact the journey.
• Training and Professional Development:
  • Participate in training programs to stay updated on safety protocols, passenger assistance techniques, and any relevant regulations.
  • Seek opportunities for professional development to enhance skills in supporting diverse passenger needs

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